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Helpful Tips

Retail Location:

We are located in the BBVA Compass Bank Shopping Center at 3730 Beach Blvd., Jacksonville, FL 32207. You can also call us at 904-661-1120. Please note: during store hours please contact us via email.  For email inquires you can reach us at  

Hours of Operation:

We are open Tuesday-Friday, 10:00-5:30 p.m., Saturday, 10:00-1:30 p.m. We are closed on Sunday and Monday.  We offer on-line ordering 24/7.

Exchange & Return Policy:

Poindexter's will exchange ANY items, logo or non-logo, as long as the tags are still on the item and is accompanied by a receipt and within the 30 days from the date of purchase.  Purchases made during the summer season (June-August) may be exchanged up to 30 days after the first day of school. Any monogrammed items do NOT qualify for exchanges or refunds.

Discounts & Sales:

Be sure to "Like" us on Facebook where we blast out our sales dates.

Contact Us:

Please feel free to contact us at with any questions or concerns.