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NORMAL STORE HOURS: TUESDAY-FRIDAY 10-5:30 & SATURDAY 10-1:30------- Please note some items are still backordered at this time. We continue to work to overcome this issue. Thank you for your understanding.

Helpful Information & Exchange Policy

Retail Location:

We are located in the BBVA Compass Bank Shopping Center at 3730 Beach Blvd., Jacksonville, FL 32207. You can also call us at 904-661-1120. Please note: during store hours please contact us via email.  For email inquires you can reach us at  

Hours of Operation:

We are open Tuesday-Friday, 10:00-5:30 p.m., Saturday, 10:00-1:30 p.m. We are closed on Sunday and Monday.  We offer on-line ordering 24/7.

Exchange Policy:

Poindexter's will exchange ANY items, logo or non-logo, as long as the tags are still on the item and is accompanied by a receipt and within the 30 days from the date of purchase.  Purchases made during the summer season (June-August) may be exchanged up to 30 days after the first day of school. Any monogrammed items do NOT qualify for exchanges or refunds.

Please note we do not offer refunds. 

Discounts & Sales:

Be sure to "Like" us on Facebook where we blast out our sales dates.

Contact Us:

Please feel free to contact us at with any questions or concerns.